Welcome to ANC Luxe Labs (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://ancluxe.com or purchase our research products.
Information We Collect
We collect information that helps us process your orders, provide support, and improve our services:
Personal Information: name, billing/shipping address, email address, and phone number.
Payment Information: payment details are processed securely through third-party processors (we do not store credit card data).
Account Information: login credentials and order history if you create an account.
Technical Information: IP address, browser type, device data, and cookies for analytics and fraud prevention.
How We Use Your Information
We use your information to:
Process and fulfill orders.
Communicate order status, shipping updates, or support inquiries.
Improve site performance and user experience.
Comply with legal obligations and prevent fraud.
Send marketing emails only if you consent (you may unsubscribe anytime).
Research-Only Disclaimer
ANC Luxe Labs provides products for laboratory research use only. Our products are not intended for human consumption, medical, or diagnostic purposes. Information submitted or collected through this site will not be used for medical decision-making or diagnostic records.
How We Protect Your Information
We use SSL encryption and secure servers.
Access to personal information is restricted to authorized staff.
Payment information is transmitted directly to secure payment gateways (we never store it).
Cookies and Analytics
We use cookies to:
Keep items in your cart.
Remember your login session.
Track anonymous usage patterns with tools such as Google Analytics. You can manage or disable cookies in your browser settings.
Sharing Information
We do not sell or rent personal information. We only share information with: