Shipping Policy – ANC Luxe Labs

All orders are processed and shipped within 1–3 business days after payment has been received and verified.

We currently offer the following shipping options at checkout:

Flat Rate Shipping: Estimated 5–7 business days

Ground Shipping: Estimated 3–5 business days

Express Shipping: Estimated 1–3 business days

Please note that delivery timeframes are estimates and may vary due to carrier delays, weather conditions, or other factors outside of our control.

Once your order has shipped, you will receive a tracking number via email.

Customers are responsible for ensuring that all shipping information is accurate at the time of purchase. ANC Luxe Labs is not responsible for orders shipped to incorrect addresses provided by the customer.

For any shipping-related questions, please contact us at orders@ancluxe.com

 

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Delivered but Not Received

If a package is marked as delivered by the carrier but cannot be located, customers must first contact the shipping carrier directly to file a claim.

ANC Luxe Labs is not responsible for lost or stolen packages once delivery has been confirmed by the carrier.

We recommend checking with neighbors, household members, or your local post office before filing a claim.

If additional assistance is needed, please contact us at
orders@ancluxe.com

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Shipping FAQ – ANC Luxe Labs

How long does it take to ship my order?
Orders are processed within 1–3 business days after payment is received.

How long does delivery take?
Delivery time depends on the shipping method selected at checkout:

Flat Rate: 5–7 business days

Ground: 3–5 business days

Express: 1–3 business days

Will I receive tracking information?
Yes. Tracking details will be sent to your email once your order has shipped.

What if I entered the wrong shipping address?
Please contact us immediately at orders@ancluxe.com. We cannot guarantee changes once an order has been processed.

My package says delivered, but I don’t have it. What should I do?
Please check with neighbors or your local carrier first. If the package is still missing, contact the shipping carrier to file a claim.

Do you offer international shipping?
At this time, we only ship within the United States.

                                                  Can I change my shipping method after placing an order?
                                 Shipping methods cannot be changed once an order has been processed.